Student Email Information

We are happy to announce that, as of July 27, 2022, students have access to a new email address of K#@ivcc.edu -- use the instructions below.  For new students, your IVCC email account will be created within 24 hours after registering for credit courses.  This student email account will remain active up to one year after your last semester in a credit course at IVCC.

IVCC Eagle Mail Login

  1. Go to Student Email
  2. Enter your email address:  K#@ivcc.edu
  3. Enter your password:
    1. If you have logged in to an IVCC computer or used the new email address after June 1st, then use your existing email password. 
    2. If you have not logged in to an IVCC computer since June 1st, your IVCC computer and email password is Eaglesxxxxxxx! (Xs represent your student ID# followed by an exclamation point). 
    3. If you are unable to log in, then Submit a Ticket requesting a password reset. 
  4. Click "Next" for More Information Required. This will allow you to reset your own password if forgotten. You need to enter your phone number or choose another contact option.
  5. Update your password. 
    1. Click your initial in the upper right corner and choose View Account
    2. Select Change Password under Password
    3. Create a password meeting the following requirements:
      • 14 or more characters in length
      • At least 3 of the 4:  uppercase, lowercase, number, special character
      • This password becomes your IVCC computer network and WiFi password.  After resetting your email password, please allow 5-10 minutes before logging in to an IVCC computer. This allows time for your email password to sync as your IVCC computer login. See Campus Technology.
      • You will be required to reset your password every 90 days. 
  6. Want your Eagle Mail on your cell phone? Install the Microsoft Outlook app. Choose Office 365 as the type of account when you log into the app.
  7. Have you checked your Junk folder? You never know what could be found here.
  8. To automatically forward Eagle mail to another email address see Turn on automatic forwarding in Outlook on the web. Select Keep a copy of forwarded messages to have a backup of your school email.  
  9. To learn more on having a Focused Inbox which provides you two inbox tabs (Focused and Other) and/or to learn how to turn this option on/off, visit Focused Inbox for Outlook.

Forgot your Password?

  • Choose Can't Access Your Account or Forgot My Password to recover your account. Your password must meet the requirements in #5.3 above. By resetting this password, you are resetting your IVCC computer password.
  • After five unsuccessful login attempts, you will be locked out for 30 minutes.

Update Security Methods

If your phone number or personal email address changes, you will need to update your contact information for your Eagle Mail so you retain the ability to reset your password.

  1. Log in to your email
  2. Click your initial in the upper right corner and choose View Account
  3. Select Update Info under Security Info
  4. Click Change to update your phone number and/or personal email address. Follow the prompts.

Microsoft 365 Apps

Your Eagle Mail login also gives you access to Microsoft Office Applications like Word, Excel, and PowerPoint. Visit Microsoft 365 Apps for more information on how to use MS 365 Online apps and how to install MS 365 apps on up to 5 of your own devices. 

Instructor Email Addresses

  • Your instructor's email address is first name_last name@ivcc.edu.
  • To find your instructor's email address, go to Faculty Web Pages or check your course syllabus.