Student Email Information

We are happy to announce that, as of July 27th, students have access to a new email address of K#@ivcc.edu -- use the instructions below. 

IVCC Eagle Mail Login

  1. Go to Student Email
  2. Enter your email address:  K#@ivcc.edu
  3. Enter your password:
    1. If you have logged in to an IVCC computer or used the new email address after June 1st, then use your existing email password. 
    2. If you have not logged in to an IVCC computer since June 1st, your IVCC computer and email password is Eaglesxxxxxxx! (Xs represent your student ID# followed by an exclamation point). 
    3. If you are unable to log in, then Submit a Ticket requesting a password reset. 
  4. Click "Next" for More Information Required. This will allow you to reset your own password if forgotten. You need to enter your phone number or choose another contact option.
  5. Update your password. 
    1. Click your initial in the upper right corner and choose View Account
    2. Select Change Password under Password
    3. Create a password meeting the following requirements:
      • 14 or more characters in length
      • At least 3 of the 4:  uppercase, lowercase, number, special character
      • This password becomes your IVCC computer network and WiFi password.  See Campus Technology. Use only your K# for the username while signing in to an IVCC computer or WiFi, not your full email address.
      • You will be required to reset your password every 90 days. 
  6. Want your Eagle Mail on your cell phone? Install the Microsoft Outlook app. Choose Office 365 as the type of account when you log into the app.
  7. Have you checked your Junk folder? You never know what could be found here.
  8. Email messages sent to the old email address at K#@office365.ivcc.edu have been migrated to the new account along with all OneDrive files.
  9. To automatically forward Eagle mail to another email address see Turn on automatic forwarding in Outlook on the web. Select Keep a copy of forwarded messages to have a backup of your school email.  

Forgot your Password?

  • Choose Can't Access Your Account or Forgot Password to recover your account.
  • After five unsuccessful login attempts, you will be locked out for 30 minutes.

Update Security Methods

If your phone number or personal email address changes, you will need to update your contact information for your Eagle Mail so you retain the ability to reset your password.

  1. Log in to your email
  2. Click your initial in the upper right corner and choose View Account
  3. Select Update Info under Security Info
  4. Click Change to update your phone number and/or personal email address. Follow the prompts.

Microsoft 365 Apps

Your Eagle Mail login also gives you access to Microsoft Office Applications like Word, Excel, and PowerPoint. Visit Microsoft 365 Apps for more information on how to use MS 365 Online apps and how to install MS 365 apps on up to 5 of your own devices. 

Instructor Email Addresses

  • Your instructor's email address is first name_last name@ivcc.edu.
  • To find your instructor's email address, go to Faculty Web Pages or check your course syllabus.