Student Help Desk

Attention: Some IVCC student account passwords have been reset due to email phishing. Please Submit a Ticket or call (815)224-0318 to reset your passwords.

Contact Information

Submit Ticket
(815) 224-0318
Academic Support Center, A-201, Oglesby Campus

Student Help Desk Hours 

7:30am - 6:30pm Monday through Wednesday
7:30am - 4:30pm Thursday
8:00am - 3:00pm Friday
About Student Help Desk

Student Technology Accounts

Log into your accounts and learn how to use them. New students should use the Student Technology Checklist before classes begin.  New students will have computer, email, and Brightspace accounts created 24 hours after registering.

Textbooks and Inclusive Access

Visit Textbooks and Inclusive Access for information on your course materials.


Visit Campus Technology for instructions on how to log into computers, access the WiFi, print on campus, and technology loans.

Visit Devices, Browsers, Software, & Apps for ideas on personal devices, browsers, software, and apps.

Online Learning

Taking online classes? Visit these pages to learning more about:

CSP-0002 Orientation to Distance Learning a required, non-credit course that must be completed before taking your first online course. 

Learning Tools

Visit these pages for information on how to use these tools to help you learn and stay organized: