Student Help Desk
Student Help Desk Information
New Students
Learn how to log into your student accounts with the Student Technology Guide (for a printable guide, use Student Technology Guide PDF). You can also review our Quick Links section below. If you need additional help, see our hours and contact information below. And, IVCC does use the Ellucian Go mobile app, see WebAdvisor Information to learn more.
Regular Hours
8:00am - 6:00pm Monday - Wednesday
8:00am - 4:30pm Thursday
8:00am - 2:30pm Friday
Hours may vary when classes are not in session.
Contact Information
Phone: (815) 224-0318
Email: shd@ivcc.edu
Room: Learning Commons, D-201
Student Help Request Form
Student Technology Quick Links
Technology Systems
Student Technology Guide | Student Technology Guide PDF
Go to Student Email | Student Email Information and Office 365 apps
Go to WebAdvisor | WebAdvisor Information and Ellucian GO app
Go to Blackboard | Blackboard Information
Go to Accudemia | Accudemia Information
Technology Tools
Zoom - Joining a Test Meeting | Zoom View Control Tips
Distance Learning
CSP-0002 Orientation to Distance Learning Web Page
Preparing for Online Testing | Respondus Quick Start Guide | Download
Recording Online Presentations
Campus Technology
Campus Technology/Wireless Access