Student Help Desk
Student Help Desk Information
Learn how to log in to your student accounts with the Student Technology Guide. See below for our hours and contact information, along with our Quick Links section to accounts and information.
Summer Hours
Week of August 2 - August 6
8:00am - 4:30pm Monday
8:00am - 6:00pm Tuesday
8:00am - 7:00pm Wednesday
10:30am - 4:30pm Thursday
8:00am - 2:00pm Friday
Regular Hours
8:00am - 6:00pm Monday - Wednesday
8:00am - 4:30pm Thursday
8:00am - 2:30pm Friday
Hours may vary when classes are not in session.
Contact Information
Phone: (815) 224-0318
Email: shd@ivcc.edu
Room: Academic Support Center, A-201
Student Help Request Form
Student Technology Quick Links
Technology Systems
Student Technology Guide | Student Technology Checklist PDF
Go to Student Email | Student Email Information and Office 365 apps
Go to WebAdvisor | WebAdvisor Information and Ellucian GO app
Go to Blackboard | Blackboard Information
Go to Tutoring and Writing Center Appointments
Technology Tools
Zoom - Joining a Test Meeting | Zoom View Control Tips
Distance Learning
CSP-0002 Orientation to Distance Learning Web Page
Preparing for Online Testing | Respondus Quick Start Guide | Download
Recording Online Presentations
Campus Technology
Campus Technology/Wireless Access