Student Help Desk
Student Help Desk Information
Phone: (815) 224-0318
Email: shd@ivcc.edu
Room: Academic Support Center, A-201
Student Help Request Form
Learn how to log in to your student accounts with the Student Technology Guide.
Regular Hours
8:00am - 6:30pm Monday - Wednesday
8:00am - 4:30pm Thursday
8:00am - 2:00pm Friday
Hours may vary when classes are not in session.
Student Technology Quick Links
Technology Systems
Student Technology Guide | Student Technology Checklist PDF
Go to Student Email | Student Email Information and Office 365 apps
Go to WebAdvisor | WebAdvisor Information and Ellucian GO app
Go to Blackboard | Blackboard Information
Go to Tutoring and Writing Center Appointments
Technology Tools
Zoom - Joining a Test Meeting | Zoom View Control Tips
Distance Learning
CSP-0002 Orientation to Distance Learning Web Page
Preparing for Online Testing | Respondus Quick Start Guide | Download
Recording Online Presentations
Campus Technology
Campus Technology/Wireless Access
Speech Lab in the Viewing and Recording Room