Hospitality Career Programs

IVCC offers 22 Advanced Career Training Programs in the hospitality industry.
Register online and begin anytime at careertraining.ivcc.edu.

Please note: Once the program is accessed online or through submission of a material shipment confirmation, refunds cannot be issued. A payment plan may be available for eligible students enrolling in Advanced Career Training courses.
Contact the Continuing Education Center or (815) 224-0427 for additional information.

Additional in demand courses include:
• Catering Professional
• Event Management & Design
• Retail Customer Service Skills Training

Restaurant Management
[100 Hours | 6 months]
As one of today's most in-demand jobs, the salary for a restaurant manager is over
$50,000 on average. To become a successful restaurant manager, you must acquire the practical skills nd theoretical knowledge necessary to execute all elements of a
restaurant business. Restaurant Management provides this foundation by teaching each aspect of the process; from inception through creation to ultimately managing a successful restaurant. This course will impart the theory behind food and beverage production and management, human resource management and basic accounting practices for the restaurant industry. Learn how to market a restaurant to key customer groups and how to sustain a profitable restaurant while adhering to all legal requirements.
Tuition: $995


Food & Customer Service Skills Training
[120 Hours | 6 months]
This course prepares you for a career in food services, restaurants and the hospitality industry. We will emphasize customer service skills that can be applied in a wide variety of settings. This is an excellent option for those already working in a food services environment and wanting to apply for management positions or for those interested in starting new careers. When you complete the course, you will be prepared to take the Prometric Certified Professional Food Manager (CPFM) exam. Get started today, and prepare yourself to enter this exciting career field.
Tuition: $850

Basic Housekeeping
[50 Hours | 6 months]
The Basic Housekeeping course will provide you with the necessary skills needed to start or advance a career in housekeeping. Build a foundational skill set that can be used to work at private residences or hospitality groups like hotels and resorts. Learn the important elements of professional conduct, such as creating a resume, interviewing, accepting or rejecting job offers and more. Cover household cleaning techniques, such as proper use of cleaning materials and tools. Gain a  understanding of laundry, from separating and washing to drying and ironing. Learn about organization, time management, and other fundamental aspects of effective housekeeping including kitchen service and basic childcare. Upon completion of the course, you will have a well-rounded and diverse skill set that would make you a valuable addition to any employer. *This course is also available in Spanish. Estecurso tambien esta disponible en español.
Tuition: $595


Hotel Management
[100 Hours | 6 months]
This course will introduce you to the range of hotels in operation and their management policies. The principles learned can be transferred to multiple accommodation types such as hotels, motels, resorts, bed and breakfasts and any other business that provides accommodation or lodging. Gain an understanding of the complexities of hotel management and learn to consider the multiple interrelated aspects of successful hospitality service. Successful hotel management requires maintaining internal organization, handling internal and guest issues, adapting to constantly evolving industry needs and implementing regular changes to stay competitive in the current market. This course will prepare you to dive into an exciting and dynamic career in hotels and hospitality.
Tuition: $995


Hospitality Fundamental Courses are offered in 6 week instructor-led or 3 month self-paced formats. Learn more at careertraining.ivcc.edu/.

Additional in demand courses include:
• Event Planning Suite
• Wow, What an Event!
• Secrets of a Caterer

Managing Customer Service
[24 Hours | 6 weeks | 3 months]
As someone who participates in delivering high levels of customer service, you are an important ambassador for your organization. Discover a number of methods to bring out your best and do the same for the people you work with. Learn to measure customer service from your company's point of view. Discover how to anticipate the needs of your customers. Do you know how to evaluate your customers, or better yet, what to do with the data once you have it? Identify how your customer service stacks up right now and how you can build on even the sharpest of service policies. Learn how to communicate, resolve complaints and build long-lasting customer service programs.
Fee: $115