Learning Resources

Blackboard Student Email WebAdvisor Student Help Desk YOU@IVCC Faculty Web Pages

A message from Mark Grzybowski, Vice President, Student Services

Student Services

Student Services Department Status and Contact Information

Tuition, Grades, and Withdrawing from Classes

IVCC's goal is to assist students in limiting negative consequences the COVID-19 pandemic has on their studies.  Please contact a Financial Aid or Counseling staff member at IVCC before making the decision to withdraw.  An IVCC Counselor will explain your academic options as we navigate this uncertain time.

While personal safety is our priority right now, we will do all we can to safeguard your investment and protect your tuition, grades, and transcripts.  We will work with individual students for the best outcome.

Academic Calendar

  • Thursday, April 16 - registration for summer and fall begins
  • Saturday, May 16, 2020 - commencement

Cancellations and Closings

Check the college's regular closing and cancellations page for udpates.  


While campus locations are closed, IVCC is still providing academic, personal, and technology support services online. 

Online Learning Orientation

Visit www.ivcc.edu/onlineorientation

  • Support contact information
  • How online classes work
  • Get connected
  • Be successful
  • Hardware and software needs
  • Word processing
  • Taking tests online in Blackboard
  • Respondus Lockdown Browser and Monitor

Assessment Center

CNA testing candidates should follow testing reschedule directions provided in the email from INACE. 

www.ivcc.edu/assessment | assessmentcenter@ivcc.edu


The bookstore is closed but is providing free shipping for all online orders.  All books must be ordered and shipped. Visit www.ivccbookstore.com.  Place an online order and the shipping will be waived. The bookstore will process orders Tuesdays and Thursdays from 8 AM to 12PM.

gabby_sorenson@ivcc.edu or alyssa_boaz@ivcc.edu

Counseling (Personal) and Advising

www.ivcc.edu/counseling | 815-224-0360 | 815-224-0361 | 815-224-0324


We are offering counseling and advising via telephone and Zoom meetings.

Disability Services

Students or faculty needing to reach Tina Hardy should email tina_hardy@ivcc.edu.


Jacobs Library

Library chat, email, and other electronic services will be staffed by IVCC librarians. 

www.ivcc.edu/library | jacobs_library@ivcc.edu

Peer Tutoring

Tutoring will be provided by email and other online services. Email peer_tutoring@ivcc.edu for arrangements. 


Student Help Desk

The Student Help Desk is staffed for email and phone services.  Check the SHD website for hours.

www.ivcc.edu/myIVCC | shd@ivcc.edu | 815-224-0318

Writing Center

Writing Center consultation through email and other electronic services available by arrangement.  Visit the Writing Center website for additional resources.




Managing Fears and Anxiety around the Coronavirus (COVID-19)

An online portal for support to help you succeed, thrive, and matter any day in college, especially in trying times.  Log in or create an account with your IVCC K-Number email address.

Internet Service and Hotspots

T-Mobile: unlimited data to data customers for the next 60 days; additional data to mobile hotspot users https://t-mo.co/2QmPd3O

Comcast: free access to Xfinity WiFi hot spots for everyone, including non-subscribers, for the 60 days; unlimited data to its customers for no extra charge; not disconnecting internet service or charging late fees for customers who cannot pay; 60 days of free basic internet service to new customers. https://comca.st/2WmP8AY

AT&T:  free access to its public WiFi hot spots; consumer home internet wireline customers and fixed wireless internet customers receive unlimited data.  -- https://soc.att.com/2QosvbI

Charter Communications: free Spectrum broadband and Wi-Fi internet for the next 60 days to households with K-12 students or college students who don't already have a subscription; Wi-Fi hot spots free to the public. http://bit.ly/2U0mfcp