Student Tech Support


Student Help Desk Hours

January 14-17    8:00 AM - 4:30 PM
January 18         8:00 AM - 12:00 PM
January 21         CLOSED
January 22-25    8:00 AM - 4:30 PM

January 28-Feb 1 8:00 AM - 4:30 PM

Did you know:  The Student Help Desk has webcams available for tests requiring Respondus Lockdown Browser with a webcam.  Ask a staff member for details!


IVCC Student Technology Guide

Use this Student Technology guide to help find your K-NUMBER, student ID number, and log in to WebAdvisor, email, and Blackboard at IVCC.
  • Call for student technology help, 815-224-0318
  • Visit the Student Help Desk, Learning Commons, D-201
  • Email
  • Registration questions? Call 815-224-0447

For specific functions of each technology system, check out our links and guides below.



Request WebAdvisor Help

Request Blackboard Help

Student Email

Request Email Help

Campus Technology

Request Technical Help

Textbook Sites

Cengage Learning

Pearson's MyLab and Mastering      Pearson System Status


Mastering Physics

Sapling Learning/Macmillan

HEINLE iLrn (Spanish)

IVCC Student Technology