Student Tech Support


Student Help Desk Hours for the Week of May 13th

Monday         8:00am – 4:30pm
Tuesday        9:00am – 6:00pm
Wednesday   9:00am – 6:00pm
Thursday       9:00am – 4:30pm
Friday            9:00am - 3:00pm

Did you know: The Student Help Desk has webcams available for tests requiring Respondus Lockdown Browser with a webcam. Ask a staff member for details!


IVCC Student Technology Guide

Use this Student Technology guide to help you in finding your K-number and student ID number and logging into WebAdvisor, email, and Blackboard at IVCC.
  • Call for student technology help, 815-224-0318
  • Visit the Student Help Desk, Learning Commons, D-201
  • Email
  • Registration questions? Call 815-224-0447

For specific functions of each technology system, check out our links and guides below.



Request WebAdvisor Help

Request Blackboard Help

Student Email

Request Email Help

Campus Technology

Request Technical Help

Textbook Sites

Cengage Learning

Pearson's MyLab and Mastering      Pearson System Status


Mastering Physics

Sapling Learning/Macmillan

HEINLE iLrn (Spanish)

IVCC Student Technology