Student Tech Support

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Attention:  Currently, you should by using your IVCC student email account in setting up your WebAdvisor account. If you are using Gmail, please check the Spam folder for your WebAdvisor temporary password message.

If you need assistance with WebAdvisor, Blackboard, student email, or any other school-related technology or question, please visit the items below.  If you cannot find the solution, please contact us via email, phone, or in-person--our contact information is on the menu to the left.  Also, please refer to the left menu for our Student Help Desk Hours. 

Do you need to use a webcam for your online tests?  We have webcams available for use at the Student Help Desk.

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WebAdvisor

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Blackboard   

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Request WebAdvisor Help

Registration Questions: 815.224.0447

Technical Assistance: 815.224.0318

Request Blackboard Help

Technical Assistance: 815.224.0318

Orientation Questions: 815.224.0462

   

Student Email

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Request Email Help

Technical Assistance: 815.224.0318

Campus Technology

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Request Technical Help

Technical Assistance: 815.224.0318
   

Software

 


Textbook Sites

Cengage Learning
http://login.cengage.com

Pearson's MyLab and Mastering
http://pearsonmylabandmastering.com      Pearson System Status

Evolve
https://evolve.elsevier.com/

Mastering Physics
http://masteringphysics.com

Prentice Hall (Office 2010)
http://www.prenhall.com/go

HEINLE iLrn (Spanish)
http://books.quia.com

Technical Assistance including WebAdvisor, Blackboard, Student Email, and Useful Links

Computer Usage Guidelines, Procedures, and Policies