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QuestionMarkContact Us With Your Questions

 

Jacobs Library offers several options for getting questions answered.


chat


 

Chat with the library


Type your question in the box below to chat with a librarian, or select the tab ‘Ask a Question’ from any of our library web pages or guides.

The service is private and secure for your questions as well as convenient.

JavaScript disabled or chat unavailable.

The chat service is available during the following hours on days classes are in session.
 Monday - Thursday 8 a.m. - 7:00 p.m.
 Friday  8 a.m. - 4 p.m.

Check the library web page for notices of special hours and closures.

LibH3lp

Text the library



Text 1-815-605-0482 with simple, quick questions that can be answered in brief responses (up to 160 characters).  The service is private and secure for your questions as well as convenient.

 

Text service is available during the following hours on days classes are in session.
Monday - Thursday 8 a.m. - 7:00 p.m.
Friday  8 a.m. - 4 p.m.

Check the library web page for notices of special hours and closures.


Jacobs Library does not charge for texting service, but charges from your cell phone provider may apply.  These charges vary among plans and among telephone providers.  The library does not take responsibility for any such charges you may be assessed.

Books

Visit the library


Stop in the library (A-201 on the main campus) and a librarian will answer your questions or assist you with research.

The library is open during the following hours on days classes are in session.
Mon. - Thurs.    7:30 a.m. - 8:00 p.m.
Fri.   7:30 a.m. - 4:30 p.m.

Check the library web page for notices of special hours and closures.

Phone

Phone the library

Call Jacobs Library with your questions at 1-815-224-0306.

The library is open during the following hours on days classes are in session.
Mon. - Thurs.  7:30 a.m. - 8:00 p.m.
Fri.  7:30 a.m. - 4:30 p.m.

Check the library web page for notices of special hours and closures.

email

 

Email the library

Email your questions to the library at:
jacobs_library@ivcc.edu
Your questions will be answered as soon as possible, normally within 24 hours on days when the library is open.

The library is open during the following hours on days classes are in session.
Mon. - Thurs.  7:30 a.m. - 8:00 p.m.
Fri.  7:30 a.m. - 4:30 p.m.

Check the library web page for notices of special hours and closures.

Questions