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Full-time Faculty


Jean Batson-Turner
Program Coordinator
Office: B-324
Phone: 815.224.0268

         For information about this exciting program, please call, e-mail or visit us.

Part-time Faculty

Sherry Dockins


Human Services Guide Sheet (Certificate)

Substance Abuse Treatment (Certificate)

Human Services Guide Sheet (AAS)

Social Work Guide Sheet (Transfer)

What is Human Services?

The field of Human Services is a broadly defined one, uniquely approaching the objective of meeting the human needs through an interdisciplinary knowledge base, focusing on prevention as well as remediation of problems and maintaining a commitment to improving the overall quality of life of service populations.

Nature of the Work

A Human Services worker is a generic term for a person who holds professional and paraprofessional jobs in such diverse settings as group homes and halfway houses; correctional, mental retardation, and
community mental health centers; family, child and youth service agencies, and programs concerned with alcoholism, drug abuse, family violence, and aging. Depending on the employment setting and the kinds of clients served there, job titles and duties vary a great deal.

The primary purpose of the Human Services worker is to assist individuals and communities to function as effectively as possible in the major domains of living.

A strong desire to help others is an important consideration for a job as a human service worker. Individuals who show patience, understanding, and caring in their dealings with others are highly valued by employers. Other important personal traits include communication skills, a strong sense of responsibility, and the ability to manage time effectively.

Human Services workers are trained in basic helping skills for intervention with individuals and families who seek help at social service agencies.

Occupational Titles

● Family Support Worker
● Youth Worker
● Social Services Liaison
● Home Health Aide
● Behavioral Management Aide
● Case Management Aide
● Alcohol Counselor
● Adult Day Care Worker
● Drug Abuse Couselor
● Life Skills Instructor
● Client Advocate
● Social Services Aide
● Group Activities Aide
● Social Services Technician
● Therapeutic Assistant
● Social Work Associate
● Child Advocate
● Gerontology Aide
● Juvenile Court Liaison
● Assistant Case Manager
● Group Home Worker
● Psychological Aide
● Mental Health Aide
● Community Organizer
● Intake Interviewer
● Community Outreach Worker
● Social Work Assistant

Job Outlook

Employment of Human Services workers is expected to grow much faster than the average for all occupations through the year 2012. Opportunities for the qualified applicants are expected to be excellent, not only because of projected rapid growth in the occupation, but because of substantial replacement needs.

Employment prospects should be favorable in facilities and programs that serve the elderly, mentally impaired, or developmentally disabled. Adult day care, a relatively new concept, is expected to expand significantly due to very rapid growth in the number of people of advanced age, together with growing awareness of the value of the day programs for adults in need of care and supervision.

While projected growth in the elderly population is the dominant factor in the anticipated expansion of adult day care, public response to the needs of people who are handicapped or mentally ill underlies anticipated employment growth in group homes and residential care facilities. Pressures to respond to the needs of the chronically mentally ill can also be expected to persist. State and local governments will remain a major employer of Human Services workers, and replacement needs alone will generate many job openings in the public sector.

Important Links

National Human Services Organization (NOHS)

Midwest Organization for Human Services (MWOHS)