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Known Technical Issues

This page contains alerts regarding system outages, such as email systems or Blackboard, that are known to the IVCC staff.

Tuesday, February 7, 2012 7:45am
Webadvisor is down until further notice.

Thursday, October  27, 2011
Discussion board attachments are not working in Blackboard.

Friday, October 28, 2011
Blackboard outage this day from 1:00 am - 2:00 am.

Monday, October 24, 2011
Students using Blackboard may not be able to see Discussion Board, Grades and Announcements. Issue is being worked on.

Friday, October 21,  2011
Blackboard will experience possible brief, intermittent connectivity issues from  1:00 am to 5:00 am.

Wednesday, August 3rd, 2011
In Webadvisor when students select the temporary password be sent to a g-mail email address, it will get sent to the spam folder. The spam folder is not readily visible in the folder panel. To view it, select the MORE arrow. 

 

Thursday, July 13,  2011
The reset password option in Blackboard is temporarily unavailable as of today. It is not known at this time when the feature will be available again.
To reset your Blackboard password, contact the Student Help Desk: shd@ivcc.edu or 815-224-0318.

 

Thursday, April 7  2011 3:26 pm
NetStorage link is working. Firefox is recommended.  Download Firefox.

Wednesday, April 6,  2011 3:43 pm
NetStorage links are not working. Students will not be able to access their U: drive from off campus.

 

Wednesday, February 23, 2011 7:00am
The faculty and staff email system is down.  Instructors are unable to send or receive email.


Wednesday, February 16, 2011
Blackboard will be performing maintenance tonight.  Users may experience brief intermittent connectivity while using the Blackboard between the hours of 1:00am and 5:00am on Thursday, February 17.


Thursday, January 20, 2011
BlackBoard 9 is not compatible with FireFox 2.0. Click here to download the latest version (3.6).

Wednesday, January 19, 2011
Students are not currently able to edit any personal information in BlackBoard. Please contact Sue at 815-224-0451 or Emily at 815-224-0462 to have your personal information changed in BlackBoard until the solution is permanently resolved.  

Thursday, January 13, 2011
Students are not currently able to edit email addresses in BlackBoard. Please contact Sue at 815-224-0451 or Emily at 815-224-0462 to have your email address changed in BlackBoard until the solution is permanently resolved. 

 

September 22, 2010
WebAdvisor is not compatible with any version of Firefox.  Please use Internet Explorer until this issue is resolved.

Resolved Issues

 Common Blackboard Errors 

 

Last updated: 07/13/2011