Technical Assistance
Internet
All classrooms and student workstations have a broadband connection to the Internet.
Internet service is provided by the Illinois Century Network.
Support
The Learning Commons - Computer Resources provides individualized academic assistance to all students utilizing computer technology. The Learning Commons -Computer Resources' Help Desk Support Staff provides assistance to students in person, on the phone, and via e-mail.
If you need assistance with communication tools, wireless access, virus protection or software updates, contact our staff.
If you are having trouble with your computer hardware, you will need to contact the manufacturer, the store where you bought it, or computer repair service.
If you are having trouble with your Internet connection, aside from using the IVCC wireless access, you should contact your Internet Services Provider (ISP).
Learning Commons - Computer Resources
Illinois Valley Community College
Phone: 815-224-0318 Fax: 815-224-3033 Email: crc@ivcc.edu
Web Page: http://www.ivcc.edu/crc