Course Topics

The Business Training Center offers a wide variety of courses, customized in content and course length, specifically to meet the needs of your organization. Following is a listing of the most requested training topics.

Computers

• Word
• Excel
• Access
• PowerPoint
• Outlook
  

Leadership/Supervisory/Management

• Leadership Principles
• Effective Coaching
• Conflict Resolution
• Managing Performance Problems
• Team Building
• Empowerment
• Train-the Trainer

Quality Management / ISO Consulting and Training Services

• Statistical Quality Planning
•  Process Management
•  Problem Solving
• Quality Tools and Techniques
• International Standards (ISO, QS, TS)
• Internal Auditor (ISO, QS, TS)

Continuous Improvement

• Lean Manufacturing
• Six Sigma
• Kan Ban
• Process Mapping

Technical

• Blueprint Reading
• Statistical Process Control
• Computer-Aided Design
• Maintenance
• Rigging
• Electrical
• Mechanical
  

Safety

• Forklift Training and Train-the-Trainer
• OSHA 10-hour, 30-hour
• Hazardous Materials Handling
• Confined Space Entry
• Contractor Safety Training Program

Workplace Spanish, Customer Service and more!